Frequently Asked Questions
  • Do you take insurance?
    • We accept Anthem and Medical Mutual Insurance.  We also accept self-pay.
  • What is your billing policy?
    • Payment for evaluations is required in full at the time of service. Any payments made by insurance on said evaluation will be reimbursed or applied to future dates. Payment is required at the time service is rendered, unless the service has been prepaid or the family and Lakeshore have a predetermined arrangement in regards to billing.
    • If billing a private insurance company, the client is responsible for contacting the company and determining eligibility, number of approved visits, amount of co-pay per session, etc.
    • We accept cash, check, and credit card payments. Checks should be made to Lakeshore Speech Therapy, LLC.
  • What is the cancellation/no show policy?
    • Lakeshore Speech Therapy, LLC understands that there are times when you may miss an appointment due to illness, emergencies and unforeseen obligations to work or family. Appointments cancelled with at least a 24-hour notice will not result in any charges. Failure to cancel the appointment in advance will result in a $30 fee for the missed session and will be due at/by the next appointment.
    • If more than 2 appointments are missed without notice (“no-show”), within any 3 month time period, your time slot will automatically be lost and you will be placed on our waiting list.
  • Where can I find my therapist’s contact information?
    • You can find your therapist’s contact information on the OUR TEAM page of this website.
  • Are you scholarship providers?
    • We are providers for both the Jon Peterson and Autism Scholarships through the Ohio Department of Education.
  • Do you accept funding from NEON?
    • Lakeshore Speech Therapy, LLC. is an approved provider for NEON funds.
  • Where can I find more information about the durable playground communication boards?